We - vietnamtrips respects your privacy and is committed to protecting your personal information and data. This privacy notice will inform you as to how we look after your personal information data when you visit and use our website vietnamtrips.com and about your privacy rights and how the law protects you.
This privacy notice is provided in detail so you can click through to the specific terms set out below.
I - Personal data & information
1 - Kinds of collected personal data are grouped are:
Identity Data consists of name, username or similar identifier, marital status, age and gender, your contact data (phone number, address, email).
Technical Data: data of mobile device ID, internet protocol (IP) address, your login data, browser type (for website use), time zone setting and location, operating system and platform and other related information about the devices and technology.
Profile Data includes your username and password, location, feedback and responses, your birth date via Facebook when you access our Website.
Usage Data includes information about the way you use the Website or App
The aggregated data may be collected, used & shared for any purpose but not is considered as personal data in law because these data do not reveal your identity.
Importantly, the special personal data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data are not collected.
2 - Purpose of collecting data
So that we can provide you with a great user experience, we may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need. This is how we decide which adverts and content may be relevant for you. You will only receive marketing communications from us by email if you provided us with your express opt-in consent. We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising and providing you with personalized content. We have established the following personal data control mechanisms:
3 - How the personal data is collected?
Information collecting conditions: We assure to collect your personal data when you give it to us in some ways such as when you sign up to receive our emails or create a profile on our website or mobile apps, you post comments about our contents and information or share your experiences & stories in our website or via our social media accounts, and sometimes automatically (for example, technically information transferring applications when you view our sites by your phone or computer.
4 - How we do with collected data?
Your personal data will be used under the allowance of law.
Most commonly, your personal data is used when it is necessary for our legitimate interests, meanwhile your interests and rights do not be affected. In the other case, when we need to comply with a legal or regulatory obligation.
In General, we are committed to prioritizing the protection of your information and personal data before sharing it with third parties.
5 - Your rights when accessing and using our Website
Right to request access
you can ask us what kind of information we hold about you and check that we are complying with the laws in case you provide a proper reason for your request.
Right to request correction
For incorrect or incomplete information about you, you can request for a correct or updated version (correct information must be verified by both you and us). In case of incorrect or incomplete information about you have provided to a third party, we will request them for updating your information following your request.
Right to request deletion
If you want to withdraw or object to our use of your personal information and If we’re using your information against the law, you can request a deletion. In case we refuse your deletion request, a proper reason will be provided to you.
Right to request the transfer (your personal data to you or to a third party)
We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Right to request withdrawal consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you want to contact us about any of your rights, please be specific in your request and send it by email to vietnamtrips.com
6 - User’s personal data security
We set the data safeguard to to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. To our third parties, they will only be allowed to access your personal data under agreements of data using the highest duty of confidentiality.
II - The reliance of data
The information and documents provided on the website are for sharing purposes only, and are not intended to provide advice, incite or impose an opinion. We disclaim all liability regarding these information and documents to the extent permitted by applicable law.
We endeavor to update information and documents, but due to the limitations of information sources, collecting and processing methods or even the unintentional misunderstandings in expressions & interpretations resulting in disagreements or conflicts in perceptions, thoughts and opinions of service users, we make no representations, guarantees or warranties, whether express or implied, that such information and documents are correct, accurate, complete or up-to-date. The vietnamtrips.com have no responsibility for the accuracy of information and have no obligation to update, modify or rectify any forward-looking statements contained in this document, based on new information or the future developments.
III - The products and services of third parties
This website may contain hyperlinks to third party websites aimed to improve the quality of information and support customers to access more reliable services (mostly including accommodation, transportation and tours suppliers, experience providers or other supporting services) effectively and conveniently. We are not responsible for the content of those sites, or for the way those websites collect, store, use and distribute any personal information you provide. Clicking on those links or enabling connections may allow third parties to collect your personal data. When accessing third-party websites from hyperlinks displayed on this website, we encourage you to review the privacy statements of those sites so that you can understand how your personal information will be collected, stored, used and distributed.
IV - Cookies
We will only use your personal data for the purposes that are mentioned above. If you have a need of getting an explanation about the processing for the new purpose is compatible with the original purpose, please contact us. In case we use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so. Please note that your personal data might be processed without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.